Level Up Casino New Zealand

Level Up casino serves New Zealand players with 6000+ pokies, live dealer tables, crypto payouts and a multi-deposit welcome package up to NZ$3,000.

18+ only · T&Cs apply · Play safe

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Classic Xtreme
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Wizarding Wins
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Treasures God
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Little Goblins
Little Goblins Booming Games
Meet the Meerkats
Meet the Meerkats Push Gaming
Fairytale Legends: Hansel and Gretel
Fairytale Legends: Hansel and Gretel NetEnt
Tales of Dr. Dolittle
Tales of Dr. Dolittle Quickspin
On this page
  1. Account Creation and Verification at Level Up
  2. Interface and Usability
  3. Welcome Package and Ongoing Offers
  4. Game Selection and Providers
  5. Pokies and Reel Games
  6. Live Dealer Tables
  7. Additional Game Types
  8. Sportsbook Availability
  9. Playing on Mobile Devices
  10. Native App Options
  11. Deposits and Withdrawals
  12. Licensing and Player Protection
  13. Support Services
  14. Responsible Play Tools

Level Up is an online gambling site launched in 2020. Operated under the Dama N.V. group, it provides live dealer tables, pokies, and crypto payments for players in New Zealand. The website combines a broad game library with quick cryptocurrency withdrawals and a tiered welcome package spread across several deposits.

AttributeDetail
Launch year2020
OperatorDama N.V.
LicenceCuraçao gaming licence
Game providersPragmatic Play, Play'n GO, Relax Gaming, BGaming, Evolution, Ezugi, Vivo Gaming and others
Number of games6,000+
Supported currenciesNZD, AUD, EUR, USD, CAD plus BTC, ETH, LTC, DOGE, BCH, USDT
Payment methodsVisa, Mastercard, Skrill, Neteller, ecoPayz, Neosurf, MiFinity, bank transfer, cryptocurrencies
Mobile compatibilityBrowser-based on Android and iOS
Customer support24/7 live chat and email

Account Creation and Verification at Level Up

Registering at Level Up is a simple process that asks for only basic contact and personal information before you can play. While KYC is not always required during registration, it is mandatory before the first withdrawal is approved, so NZ players should get their address and identity proof ready early. To activate some promotional offers, such as no-deposit free spins, the platform needs email confirmation. Using a unique password that isn't used on other sites lowers the risk of account compromise from a safety perspective. Finishing verification in advance eliminates the most frequent reason for payout delays at the casino.

Interface and Usability

The Level Up website design prioritises utility over aesthetics, grouping games into distinct categories found in a fixed top menu. Navigation uses a search field, provider filters and visual thumbnails so players can find particular titles without browsing the entire list. Lobby structure and colour contrast are uniform on handheld screens and desktops, helping returning users orient themselves quickly. English-language content is available for New Zealand players, and currency displayed in NZD is shown after the account region is configured. The layout ensures the promotions section and cashier are just a few clicks from the main lobby.

FeatureDescription
Navigation structureCategory-based top menu with lobby thumbnails
Search systemTitle search with instant results
Filter optionsBy provider, game type and popularity
Language availabilityEnglish, with additional languages by region

Welcome Package and Ongoing Offers

The Level Up promotional system focuses on a welcome package consisting of multiple deposits that merge match bonuses and free spins over the first several deposits. New Zealand players may choose between tiered options, where the biggest first-deposit version offers a 200% match up to NZ$3,000 and 100 free spins. A no-deposit offer has also appeared from time to time, giving free spins on certain pokies once email verification is complete. Wagering conditions are 35x for bonus funds and 40x for winnings from free spins, while maximum bet limits and specific time windows for each bonus apply. Players ought to be aware that limits exist on the maximum amounts withdrawable from bonus play, making it advisable to read the terms before joining.

Bonus elementDetail
Welcome bonusUp to 200% match on first deposit (tiered options)
Maximum bonus amountUp to NZ$3,000 on the top tier
Free spinsUp to 100 on first deposit, more across the package
Wagering requirements35x bonus funds, 40x free spin winnings

Game Selection and Providers

Level Up offers over 6,000 titles from nearly 60 studios, providing New Zealand players with a wide range of formats. The pokie collection relies heavily on content from Pragmatic Play, Play'n GO, Relax Gaming and BGaming, whereas Evolution, Ezugi and Vivo Gaming run the live dealer sections. The selection includes traditional three-reel machines, video pokies with high volatility and bonus-buy features, and progressive jackpots. Players who like table games can access various versions of baccarat, roulette and blackjack in RNG and live formats. The variety extends beyond standard casino games to include crash-style and instant-win titles. Where regional laws permit, you can start games in real-money or demo mode straight from the lobby. The operator updates the library frequently as new games are released by providers.

  • pokies featuring different volatility and RTP, including jackpot and bonus-buy mechanics
  • table games including baccarat, roulette and blackjack
  • live dealer games broadcast from professional studios
  • instant-win and crash titles for briefer sessions
  • keno and video poker for niche play

Pokies and Reel Games

The pokie selection represents the most extensive part of the Level Up collection, featuring titles from the industry's most prolific studios. New Zealand players often favour Gates of Olympus and The Dog House from Pragmatic Play, Wanted Dead or a Wild from Hacksaw Gaming, and certain BGaming titles used for free spin promotions. RTP percentages vary depending on the game, and the online casino lists these figures inside the information panels for each title. The lobby contains a mix of new releases and classic hits.

PokieProviderRTPRelease year
Gates of OlympusPragmatic Play96.50%2021
The Dog HousePragmatic Play96.51%2019
Wanted Dead or a WildHacksaw Gaming96.38%2021
Big Bass SplashPragmatic Play96.71%2022

Live Dealer Tables

Evolution, Ezugi and Vivo Gaming operate professional studios that stream live dealer content to Level Up in real time. These rooms include Live Roulette in several regional versions, multiple Live Blackjack tables that offer side bets, and Live Baccarat for those who like faster rounds. Interactive dealer play is available through game show formats and other hosted titles that supplement the main three. Stakes vary from low-limit tables for casual NZ players up to higher-limit rooms for bigger budgets. Sessions run around the clock, so availability isn't linked to a set schedule.

Additional Game Types

Apart from pokies and live tables, the casino offers a set of alternative formats to provide variety. Crash games feature fast rounds based on multipliers, and instant-win titles finish in one action. Video poker choices attract players who favour skill-influenced play, while keno offers a lottery-style draw experience. These categories provide options for shorter sessions beside the primary game verticals at Level Up casino.

Sportsbook Availability

Level Up offers a sportsbook element in addition to its casino sections, as shown by the minor OnlyWin FreeBet part of its welcome package. Betting markets usually include football, basketball, tennis, cricket and eSports, which mirror global matches and events that New Zealand bettors like. The sports section is secondary to the casino content, which remains the primary focus of the online casino. You can check market depth and odds formats in the site's specific sports section. Players should confirm which markets are currently available in their area before they bet.

Playing on Mobile Devices

Access to Level Up casino on mobile depends on the browser instead of a required download, as the site adjusts to smaller screens automatically. The responsive design works with current versions of Chrome on Android and Safari on iOS, keeping the cashier, lobby and live tables. For most pokies and live streams, game performance on handheld devices is similar to the desktop experience, depending on connection quality. This allows NZ players to switch between devices with one account without installing separate software.

Native App Options

The casino functions mainly via the mobile browser, which removes the need to find an installer from outside official app stores. Where a dedicated Android application is offered, it reflects the browser feature set for games and banking. Safari usually serves as the way iOS users access the web version. Using the browser remains the most reliable way to reach the complete Level Up casino catalogue on any device.

Deposits and Withdrawals

MethodDepositWithdrawalMin deposit (NZD)Processing timeFees
Visa / MastercardYesYes201–3 banking daysNone
Skrill / NetellerYesYes20Up to 24 hoursNone
ecoPayz / MiFinityYesYes20Up to 24 hoursNone
NeosurfYesNo20Instant depositNone
Bank transferNoYes—1–3 banking days~NZ$16
CryptocurrenciesYesYes20 (equiv.)Up to 1 hourNone

Level Up uses a combination of cryptocurrencies, cards and e-wallets for banking, and crypto often provides the quickest payouts, sometimes within an hour. For New Zealand accounts, the minimum deposit is around NZ$20, and the withdrawal minimum is usually NZ$40 in local currency. Most methods don't have fees, except for bank transfers, which have a higher minimum and a fixed surcharge. As a standard anti-fraud measure, withdrawals can generally be sent to a method you used for deposit before. To avoid delays, completing identity verification before you request a payout is the most effective way.

Licensing and Player Protection

Dama N.V., the company that runs the site, holds the Curaçao gaming licence under which Level Up operates. SSL encryption secures the data sent between the website and players, protecting financial and personal information. In accordance with regulatory duties, KYC and anti-money-laundering protocols necessitate the submission of identity documents before withdrawals. New Zealand players should note that the Gambling Act 2003 doesn't licence foreign online casinos aimed at NZ players, meaning domestic authorities don't regulate offshore operators. While individuals aren't prohibited from playing offshore, consumer recourse varies from that of services regulated locally. The casino claims that random number generation determines game outcomes, although some reviewers mention that public data from third-party fairness audits is limited. It's a sensible precaution to check the licence details and terms before making a deposit.

Support Services

Customer assistance at Level Up is accessible 24/7, and live chat is the quickest way to handle payment and account questions. Local players have a direct contact option via a specific New Zealand email address that works alongside the global channels. According to reviews on major casino directories, where over 200 ratings are listed, the quality of responses is usually rated well. Frequent questions involve withdrawal timelines, bonus terms, and verification. The support staff can also verify which pokies are eligible for free spins before you make a deposit.

  • 24/7 live chat for instant help
  • global email support for in-depth questions
  • a New Zealand-specific email contact for local players
  • an on-site help section for frequent questions

Responsible Play Tools

Level Up offers account controls meant to assist players in managing their activity and restricting risk. Typical available measures include deposit limits, self-exclusion periods, and choices to cool off from play for a specific duration. You can request these tools through account settings or by contacting the support team. New Zealand players who need more help can also reach out to independent services like the Gambling Helpline, which provides confidential and free support. The casino encourages setting limits before long sessions as a practical safeguard.

Game studios

Wishbone
Wishbone
Bigpot Gaming
Bigpot Gaming
Big Wave Gaming
Big Wave Gaming
Atomic Slot Lab
Atomic Slot Lab
Relax Gaming
Relax Gaming
ReelPlay
ReelPlay
Koala Games
Koala Games
Reel Life Games
Reel Life Games

Things players ask

What's the time limit for completing the wagering requirements for the Level Up welcome bonus?
You have a fixed time window, usually around five to seven days from activation, to use bonus funds and free spin winnings. Any unmet bonus balance is forfeited if you miss that deadline, so plan your sessions before opting in.
Is the 35x wagering for the bonus amount only, or does it also apply to my deposit?
Only bonus funds are subject to the 35x requirement, not your deposit. Winnings from free spins have a somewhat higher 40x requirement, so you should check which pool you're clearing before you cash out.
Is it possible to get the OnlyWin FreeBet if I just play pokies at Level Up?
The FreeBet is a token for sports, so you must use it on the sportsbook instead of casino games. It exists alongside the casino welcome tiers, which means eager punters can apply it to football, cricket or eSports markets independently.
How come I'm unable to use a different payment method for withdrawals than the one I used to deposit?
Level Up uses a closed-loop rule, which means payouts return to the same card, e-wallet or crypto wallet used to fund the account. This is a standard anti-fraud measure, and using bank transfer only for withdrawals will trigger a higher minimum plus a surcharge of roughly NZ$16.
Do I have to pay tax in New Zealand on money won from an offshore site such as Level Up?
Inland Revenue usually doesn't view gambling winnings as taxable income for recreational players, because these aren't seen as earnings from a business or trade. You won't have domestic consumer protection since Level Up has a Curaçao licence outside the Gambling Act 2003, so play within your means and keep your own records.

User reviews

kiwiroller_88

joined on a impulse cuz i saw Level Up in a forum and legit no regrets. POLi deposit happened right away, and my first withdrawal was in my bank in roughly a day. Pokies choice is huge, loads of Pragmatic stuff. Solid site imo.

TaupoTilly

pretty good casino in general. i just chase bonuses and those recurring deals are why i keep returning, the weekend reload stuff is cool. wagering's a tad high for certain bonuses but you're fine if you check the terms. online banking deposits happen instantly which is a win.

SouthlandStu

Since I mainly gamble on rugby and some league, the sportsbook's pretty decent. Super Rugby odds are sharp and withdrawing in NZD was easy. Did a card deposit, worked fine. Page loads quickly even on my ancient laptop.

harborlights_wgtn

Quite blown away by the selection of table games. The live blackjack dealers are totally professional and the stream quality doesn't stutter. Took out $600 through bank transfer and it arrived in two days which is fair. I'd suggest it to my mates.

raglan_grommet

joined up during the long weekend. signing up was fast and easy. games pop up quickly and there's heaps to choose from. my only problem was a sluggish payout while it was busy, took around 3 days though they normally take 1. support was nice about it though. still worth a try.

mareena.t

been using this place for a couple of weeks. the welcome bonus was alright, not wild but the wagering was fair vs other sites. really like how it runs smoothly on my mobile while commuting. my only beef is live chat was slow one afternoon but they eventually fixed my issue.